1. What are the changes I can make to an already existing video?
For Wedding Videos, layout design and animations will remain the same. We will change the photographs, the song, name of bride and groom, venue and wedding date. If you wish to add a particular song then you have to tell us in advance.
2. What if I want to add more slides and make additional changes to the video?
We do accept changes in design for already existing video templates but there can be additional charges as per demand.
3. How safe is your payment system?
We accept payment through PayTM, GooglePay and NetBanking.
4. Once ordered, what is the estimated time of delivery?
For an already existing video template it would take 3-4 working days or less to deliver the final video. In the case of any new addition, it may take around 7 working days after approval of content, script, images and template from the client side.
5. Do I get what I see?
For video, the templates you see it will be the preview of your own invite. The video which you receive will include the content you have given to us.
6. What will be the cost of a brand new custom invitation?
Specific custom made invitation will be charged according to your specific needs and requirements .So just contact us and we are more than happy to create something unique for you.
7. I need to change after I get video delivered, Is it possible?
We always provide the screenshot of the video invites with our watermark as proof before we do final rendering. Once confirmation is done from the client side then only we put the video for rendering. After delivery, if there are any changes in the video then there will additional charges of re-rendering.
8. In what format photographs are accepted?
The images should be submitted in hi-resolution JPEG format.
9. Do Konnect Me Videos deliver across the globe?
Yes of course we do deliver.
10. I still have queries!
We are always there for solvng your any queries. Just drop us an email at email@example.com or call/whatsapp us anytime on (+91) 9979531345
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